Shipping & Delivery

Shipping & Delivery

Can I Return A Product Once Received?

Our Customer Service Department provides a quick and efficient after-sales service that will help you solve any problems you may have with our products or shipments. You’ve got 7 days from the receipt of the order to return it. To do so, you have to send an email to [email protected] and you’ll receive all the instructions on how to proceed. Remember to indicate your delivery note number or order number.

Shipping & Delivery

Where Will My Order Be Shipped From?

We ship European, non EU and international orders from our warehouse in Odessa, Ukraine.
Please make sure you provide a valid name and address on your order form, otherwise, your order may not arrive. Orders are posted within 24-48 hours of receiving payment. Delays may occur due to public holidays, flight cancellations, bad weather, or airline/airport/postal strikes